Shipping policy
At Deaming, we are committed to providing a smooth and dependable shopping experience. We are happy to offer free shipping on all orders within the United States.
1. Shipping Locations
This shipping policy applies only to deliveries within the United States. At this time, we do not offer shipping to international destinations.
2. Delivery Timeframes
We strive to process and deliver your orders as quickly as possible. Below is an overview of our timelines:
- Order Cut-Off Time: Orders placed after 5:00 PM EST will be processed on the next business day.
- Processing Time: Orders are prepared and packed within 1–2 business days (Monday to Friday).
- Transit Time: Once dispatched, delivery typically takes 2–3 business days (Monday to Friday).
- Total Estimated Delivery: Most orders arrive within 3–5 business days from the date of purchase (Monday to Friday).
- Shipping Cost: Free
After processing, your order is handed over to our shipping partners for delivery.
3. Shipping Fees
We offer completely free shipping on all orders, with no minimum purchase required.
4. Shipping Carriers
To ensure reliable and timely delivery, we partner with trusted carriers such as USPS and UPS.
5. Shipping Limitations
- International Shipping: Not available at this time
- PO Boxes: We do not ship to PO Box addresses
6. Order Tracking
Once your order has been shipped, you will receive a confirmation email with a tracking number. This allows you to monitor your package at any time.
7. Lost or Delayed Shipments
If your order is significantly delayed, arrives damaged, or appears to be lost, please contact our support team promptly. We will investigate and work toward a resolution as quickly as possible.
8. Contact Information
If you have any questions about our shipping policy, please visit our FAQ page or reach out to us directly:
Deaming
Address: 87 James St, East Hartford, CT 06108, USA
Email: support@deaming.com
Phone: +18607353792
Customer Support Timings:
9:00 AM - 5:00 PM EST, Monday - Friday (except for Weekends)
We aim to respond to emails within 24 hours during our business hours.