Privacy policy
This Privacy Policy explains how Deaming (“we,” “us,” or “our”) collects, uses, and shares your personal information when you visit or make a purchase from https://deaming.com (the “Site”) or otherwise interact with us (collectively, the “Services”). By using our Services, you agree to the practices described in this policy.
Please read this Privacy Policy carefully.
How We Collect and Use Personal Information
We collect personal information to operate our Services effectively, process transactions, communicate with customers, improve user experience, comply with legal obligations, and protect our business and users from fraud or misuse.
Personal Information We Collect
Information You Provide Directly
We collect personal information that you provide when using our Services, including:
- Contact information (such as name, email address, phone number, and shipping or billing address)
- Order and transaction details (including items purchased and payment confirmation)
- Account information (such as login credentials, where applicable)
- Communications with our customer support team
Information Collected Automatically
When you visit our Site, we may automatically collect certain technical and usage information through cookies and similar technologies, including:
- IP address
- Device type and browser information
- Pages visited and interactions on the Site
Information from Third Parties
We may receive personal information from third-party providers such as payment processors, service providers, or partners that assist in operating our Services.
How We Use Your Personal Information
We use your personal information to:
- Process and fulfill orders and payments
- Provide customer support and service updates
- Improve website performance and user experience
- Detect, prevent, and investigate fraud or unauthorized activity
- Comply with legal and regulatory obligations
- Send marketing communications, where permitted by law or with your consent
We process your data in accordance with applicable laws, including the California Consumer Privacy Act (CCPA), where applicable.
Cookies and Tracking Technologies
We use cookies and similar technologies to enhance functionality, analyze website performance, and improve your browsing experience. You can control or disable cookies through your browser settings; however, some features of the Site may not function properly if cookies are disabled.
How We Share Personal Information
We may share your personal information with:
- Service providers and vendors who perform services on our behalf
- Payment processors and shipping or logistics partners
- Marketing and analytics providers
- Government or regulatory authorities when required by law
We do not sell your personal information to third parties.
Third-Party Links
Our Site may contain links to third-party websites. We are not responsible for the content, policies, or practices of these external sites. We encourage you to review their privacy policies before providing any personal information.
Children’s Privacy
Our Services are not intended for individuals under the age of 18, and we do not knowingly collect personal information from minors. If we become aware that personal data from a minor has been collected, we will take steps to delete such information promptly.
Data Security and Retention
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission or storage is completely secure.
We retain personal data only for as long as necessary to fulfill operational, legal, and contractual obligations.
Your Rights
Depending on your location and applicable laws, you may have the right to:
- Access, correct, or delete your personal information
- Request a copy of your data
- Restrict or object to certain types of data processing
- Withdraw consent where applicable
- Opt out of certain data uses, including marketing communications
To exercise your rights, please contact us at support@deaming.com We may need to verify your identity before processing your request.
Contact Us
If you have any questions or concerns about this Data Privacy Protection Policy or the way we handle your data please contact us.
Email: support@deaming.com
We are available to answer your calls and e-mails during regular business hours: Monday through Friday from 9:00 AM to 5:00 PM EST.
Deaming
Address: 87 James St, East Hartford, CT 06108, USA
Email: support@deaming.com
Phone: +18607353792
Customer Support Timings:
9:00 AM - 5:00 PM EST, Monday - Friday (except for Weekends)
We aim to respond to emails within 24 hours during our business hours.